Procure investment-grade 1kg gold bars at spot +0.25%. Enquire within.

InProved
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InProved.com is a platform to procure bullion (gold and silver) safely and hold them under named wholly-owned commercial entities in Singapore.

List of FAQs by Topic

Buy Bullion Products from InProved in Singapore

Buying gold using a company is more tax-efficient than buying gold individually. Also buying gold individually requires additional disclosures in your tax jurisdiction which can be complicated.

We currently do not operate a physical retail store. You can visit us at our office at 151 Chin Swee Road Manhattan House 02-24 Singapore 169876 by appointment only. Everything we sell is available on our web and mobile apps and you can directly select and pay by telegraphic transfer, debit or credit card and crypto.

 

The InProved web and mobile app also contains a human help desk whereby you can ask any questions about your purchase. We are also available on all communication channels, such as phone, video, whatsapp, email and linkedin, for you to feel safe that we have someone with you at every step of the process.

You need to open an account on InProved.com. The account opening is a simple process of signing up and logging in. You can then select the bullion product and complete your purchase. 

There are no surcharge for paying by bank transfer and crypto. There is a small 5% surcharge when purchasing by debit or credit card.

 

The prices listed when you are about to complete the purchase are what you will need to send or pay. If there are any questions about the value you can always engage our advisors via livechat. 

By default we will store your bullion bars in our Singapore vault. You can then decide that you want to send it to your home country outside of Singapore or to another Singapore location, by which we will quote you the price of freight, transport and shipping.

 

Following payment of such transport costs, you can then be informed directly by the forwarder that the bullion bars is on route to your destination.

If not directly available in our inventory, we still ensure that all products which we take orders for, are either on the way to us or immediately available to order from our suppliers. We only sell physical bullion available to be supplied, and not paper promises. 

We only sell 1kg bullion bars hence the minimum quantity is 1kg and minimum value is equivalent of 1kg. We may have smaller quantities, like 500g, bullion bars as we progress, from which you can procure and take these bars as they are.

Once the order is placed, there are no cancellations. The reason is that the value of bullion fluctuates in price based on external factors beyond InProved’s control. You may, however, sell the purchased products back to InProved at any time.

You must initiate the payment for your order no later than the next business day after you placed your order. For example, if you placed your order on a Monday, you must initiate the payment no later than the next day, Tuesday.

 

For card payments, via debit or credit card, you can do it online at InProved.com, the funds will reach us within 7-14 days. We do not advise card payments for large transactions as there is a 5% transaction fee.

 

For bank transfers, please send the payment no later than the next business day. As bank transfers may take up to 3 business days or more to reach InProved, we will allow time for receiving your bank transfer.

 

For crypto payments, please send your payment within 20mins of placing your order.

InProved locks the price at the time the order is placed. No charges will be added thereafter. 

An administration fee of SGD 60 plus a fee for any market price negative to InProved will be charged and invoiced.

We will mail you the invoice directly to your email. You can also find the order under “transactions” in the “payments” tab, once you have placed it.

Goto “gold tracker” to set a spot price against the major cryptocurrencies. You will receive an email to notify you when gold reaches a certain level.

Our accounts team typically process payments within 1-2 business days once the payments reach InProved. Once payment is received, within 1-2 business days, your order will be sent to InProved’s vault and your account will show that the items you ordered are held under your name.

Please contact InProved customer support at support@inproved.com and we will be able to assist your accordingly. You can also livechat InProved Admin through the InProved.com mobile or webapp.

We occasionally run promotions to sell bullion at no spread. If you have procured bullion during these promotions and would like to sell them, you can only do so after the holding period has lapsed. 

Minted bullion bars are typically presented in laminated packs whereas Cast bullion bars do not come with any packaging. 

Contact us at support@inproved.com or livechat InProved admin from InProved.com and we will advise accordingly about freight and shipping.

Please contact us at support@inproved or livechat InProved admin from InProved.com. We typically respond within less than 24 hours from Monday to Saturday, but are closed on Sundays and Public holidays. 

No, we don’t have offices in other countries besides Singapore, but that could change in the near future as we are continuously looking for good partners.

Our Products and Storage

Buying gold using a company is more tax-efficient than buying gold individually. Also buying gold individually requires additional disclosures in your tax jurisdiction which can be complicated.

By default we store your bullion bars using InProved’s vault solution. In this way, you have full control of your bullion and can buy, sell or withdraw at any time. If you take delivery, you have to decide how to arrange its transport and storage. Some people choose to transport it within Singapore to be stored in their vault or safe deposit box, while others choose to transport it outside of Singapore to be sent to another destination.

When you procure from InProved, we automatically act as your storage provider and store your items in a vault located in Singapore. We take photos of your metal and upload these photos to your online account before the bullion is processed into the vault. The photos depicts actual bullion together with a printed order confirmation showing serial number/s and date of handover.

InProved provides you with a full service solution for bullion storage in Singapore, including full insurance of all vault-stored bullion. This insurance covers all risks at full replacement value. For Singapore, our coverage is placed by Marsh, and underwritten by Lloyds of London. Lloyds is an industry leader specializing in insurance coverage of precious metals and bullion. When you buy and store with InProved, you will never be liable for any risk of loss or damage to your bullion. Your bullion are 100% insured, 100% of the time. 

InProved also covers the shipping risk until you have received the item. In the unlikely event that a parcel is lost during delivery, InProved is covered by its shipping insurer and your products are not at risk and you will receive a replacement delivery.

 

No matter what happens, InProved covers the risk of your bullion until you have possession. InProved’s insurance protection covers many risks that are oftentimes excluded from similar policies.

 

InProved’s policy includes protection against fidelity, mysterious disappearance, sabotage and terrorism, up to the full amount of the liability. 

For further assurance, InProved performs regular audit report for your items stored with us. We will email and message you on a weekly basis, the status of your items held with us.

 

The  Audit lists all customer owned bullion stored with InProved as storage provider in Singapore and reconciles all customer owned bullion per bullion product type and vault account number. The Audit is identical to InProved’s  internal reconciliation system except that the customer-specific audit is anonymous. The Audit works by detailing all holdings based on vault account number and is therefore fully transparent while still keeping customer details undisclosed. By locating your own vault account number in the Audit, you can verify the existence of your bullion in InProved’s system. Using the same report, all other customers can do likewise and verify the existence of their bullion based on their vault account numbers.

You can also conduct your own in-person audit of your bullion. Please email or live chat us to arrange for a physical audit appointment.

We have storage partners in the United States and New Zealand if you would prefer to store them outside of Singapore. 

You can view InProved’s product range under “products” in the “payments” tab.

Yes, however this is on an invitation/appointment only basis, as we are entirely remotely operated. If mutually arranged, you can then visit us at our office at 151 Chin Swee Road Manhattan House 02-24 Singapore 169876. 

Please note that we only sell bullion bars. They are produced by precious metals refineries as investment-grade bullion products, and can have small defects on the surfaces, such as dots, scratches, blemishes and so on. We cannot replace the bars when such blemishes occur. We will only replace a bar if it does not match the item ordered, or arrives in a damaged condition that significantly diminishes its resale value.

Most gold bar in sizes up to 100 grams are laminated in a secure plastic casing, which constitutes the bar’s certificate of authenticity. The refinery stamp on the bar or mint mark also constitutes the manufacturer’s guarantee of the bar’s purity and weight. If uncertain, please email or livechat us to inquire about the product you are interested in. 

One troy ounce is an imperial unit of weight, corresponding to 31.1 grams in the metric system. 

The fine weight is the weight of the actual precious metal in the product. For example, a 1 oz Krugerrand gold coin has a fine weight of 31.1 grams of gold, while the total weight of the coin is 33.93 grams. The fineness/purity of the coin is thus 22K (91.67 %).

24K represents the highest purity of gold (99.99 %). Lesser purities, such as 18K, are divided by 24 in order to derive the percentage fineness. Thus 18K represents a fineness of 75 % (18/24 = 0.75), 12K represents a fineness of 50 % and so on. InProved only sells 24K.

A circulated item means that there is some wear and tear on the item such as scratches or marks.

Start by creating an account on InProved.com. Under your individual user account, invite friends to join InProved.com, and we will update you when they have made a purchase with us. 

Start by creating an account on InProved.com. Under your individual user account, invite friends to join InProved.com, and we will update you when they have made a purchase with us. 

Schedule an appointment from here, and one of our advisors will speak with you directly about your ambitions. You can also follow our social media pages, on linkedin and X. Lastly you can follow Hugo Pascal, InProved’s co-founder, on his social media pages or schedule an appointment to speak with him.

When you buy and store bullion products using InProved, you, at all times, maintain full direct legal ownership of your specific bullion items, stored by InProved as your storage provider. InProved can never encumber your items in any way. When we have received the funds for your purchased bullion for vault storage, we take a photo image of your bullion, with the serial numbers visible (where applicable), together with your printed order confirmation. This photo is then uploaded to your account online so you can view and identify your bullion.

InProved User Account Creation

By default we store your bullion bars using InProved’s vault solution. In this way, you have full control of your bullion and can buy, sell or withdraw at any time. If you take delivery, you have to decide how to arrange its transport and storage. Some people choose to transport it within Singapore to be stored in their vault or safe deposit box, while others choose to transport it outside of Singapore to be sent to another destination.

No, there are no costs whatsoever when opening and funding an account with InProved. Bank fees for transferring funds to and from an InProved account, if applicable, are borne by the customer though.

There are no documents required to open an account. There would be some identification documents we need from you when making certain purchases.

No interest is paid for funds held on an InProved account.

Funds can be held indefinitely, i.e. for as long as you like, on your InProved account.

Singapore Dollars and US Dollar 

Yes. You can use your InProved Account Balance to purchase from InProved in Singapore. InProved currently only operates from Singapore and not anywhere else.  

The minimum top-up amount is SGD/USD 100.

There’s no maximum amount.

No, for administration reasons, we do not allow partial payments with your InProved account. For cases like this, please deposit before placing the order or place two separate orders.

InProved strives to process all transfers within one business day of receiving the funds. 

InProved strives to process all payments within one business day. It may take up to an additional three bank days for you to receive your funds in the case of a bank transfer as different banks have different processing times.  

The InProved account is not a bank account. An InProved account holds your InProved Account Balance in denominated currencies as ready pre-payment for transacting with InProved. Your InProved Account Balance can only be used for purchasing products and services from InProved or withdrawn at your convenience anytime. Funds on your InProved Account Balance cannot be transferred to any third party or used for any other purposes.

No. For example, a Singapore Dollar order can only be funded with funds from your Singapore Dollar account.

Your invoice can be found in your email and listed under the “transactions” tab once your order has been completed.

No, in the case where we do not receive the funds as notified in a funding notification, we will cancel your funding transaction after seven days. 

This depends on whether we have sent your funds or not. Please contact us to inquire.

InProved is licensed by Minlaw in Singapore under the precious stones and precious metals act. This service of receiving funds for potential purchases is included in that license.  

InProved is licensed by Minlaw in Singapore under the precious stones and precious metals act. This service of receiving funds for potential purchases is included in that license.  

Login to your InProved account and go to “Edit profile” to make changes.

Click on the “LOGIN” button. In the Login popup, click the link for “Forgot your password?” to generate a reset-password email. 

Please contact us at support@inproved.com or call us at +65 6950 5010 one of our staff members will assist you in unlocking your InProved account.

Please email or live chat us with your request to close your InProved account and we will assist you accordingly.

InProved Company Account Creation

By default we automatically create a company account for you when you purchase over 5kg of bullion gold bars, or over USD 350k in equivalent bullion or cash value, whichever the lesser. We do this to allow you to be more tax-efficient when holding bullion or cash products with InProved. The company account means you receive, at no charge for the first year, a Singapore Pte Ltd entity owned 100% by you, and all bullion and cash assets you have deposited with InProved will migrate to the company account, hence keeping all of them under your company name. This allows you to be extremely tax-efficient and secure for you to own bullion or cash assets, as Singapore does not have capital gains tax and inheritance taxes, thereby allow you to keep all the gains from price fluctuations. 

By default we automatically create a company account for you when you purchase over 5kg of bullion gold bars, or over USD 350k in equivalent bullion or cash value, whichever the lesser. We do this to allow you to be more tax-efficient when holding bullion or cash products with InProved. The company account means you receive, at no charge for the first year, a Singapore Pte Ltd entity owned 100% by you, and all bullion and cash assets you have deposited with InProved will migrate to the company account, hence keeping all of them under your company name. This allows you to be extremely tax-efficient and secure for you to own bullion or cash assets, as Singapore does not have capital gains tax and inheritance taxes, thereby allow you to keep all the gains from price fluctuations. 

You can propose any name for your company and we will check for its availability with the Singapore registrar of companies

You can appoint anyone else as shareholders of your company. You will receive documentation confirming such appointments to be signed before actually appointing them.

You make all the decisions with any assets held under your company. InProved will appoint you as a director of this company so that you can legally make and be responsible for all decisions made.

Keeping assets under your personal name as a tax-resident of India means you are subjected to capital gains taxes of about 25%. While doing the same thing from a company in Singapore would carry 0% in capital gains tax. India and Singapore has signed many DTAs and BTAs recognising that taxes paid in Singapore, even if it is at 0% or exempted from taxes, would only need to be paid once and hence any gains repatriated back to India would be under the conditions of such agreements. 

We will waive the company maintenance fee for the first year. We will charge a small fee during the second year for you to keep the company, including the compliance and accounting work necessary.

You can deposit paid-up capital to your company through the dashboard, similar to the way that you add funds to your user account. Once funds are received, you can use them to purchase bullion products with InProved. 

Sell to InProved

Currently we only buy back bullion bars purchased from InProved. We are planning to buy more items in future.

Currently we only buy back bullion bars purchased from InProved. We are planning to buy more items in future.

Go to Bid/Ask price to check prices under “Bid”.

We can only buy bullion bars and since the minimum quantity is 1kg bullion bar. There are currently no maximum limits.

No, just live chat with InProved admin on InProved.com if you are considering selling.

Gold traders may claim to offer competitive prices for investment grade gold, but they often add hidden markups to the spot price.

With InProved, you can access the real-time price for gold, so you can be sure you're not overpaying for your investment grade gold purchases.

By using us, you can make significant savings and ensure you're getting the best value for your money.

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