This is a contract between us, InProved Pte Ltd. (“InProved”) and you, (the “primary member”), for the plans and/or services (“services”) described below. In addition to the InProved Pte Ltd. (“InProved”) Terms of Use, that governs your use of the InProved website, this contract (the “Agreement”) constitutes a legal agreement between you and InProved detailing the terms of your use of paid plans and/or service. This Agreement is effective as of the date you accept its terms by purchasing a company plan or any paid service provided by InProved. If you paid for a service from InProved, you accept these terms, conditions, limitations, and requirements. Please read this Agreement carefully.

1. Orders for company-only services and plans. An order for a company service or planrefers to provision of a plan or service to a primary member or his/her associates would benefit from or own, such as a bullion holding company incorporated in Singapore. The rates for such a plan would have been discussed or communicated with the primary member, via any of InProved’s website or digital platforms, or through other correspondences and meetings, and these would be set out from time to time and be communicated to the primary member

1.1. Payment The payment for an order must be sent (initiated) within one banking day from the order placement for all payment methods except for online Credit/Debit card payments where the payment must be made within 24 hours and except for cryptocurrencies where the payment must be sent (initiated) within 20 minutes. If an order is placed during a non-banking day, the payment must be initiated the next banking day. In the case of a bank transfer, the Transaction Date/Time stamp, which is obtained when placing the order, should, if possible, be marked in the message field of the bank transfer form used for transmitting payment to the recipient/beneficiary, InProved. For e.g, “Transaction initiated DD/MM/YYYY HH:MM SGT”.

1.2. Payment methods When purchasing from InProved’s location in Singapore, only the following payment methods are used: Paynow, FAST, Telegraphic Transfer, Credit and Debit card payment and cryptocurrency. InProved does not accept letter of credits, banker’s guarantees, e-checks and Billpay for its Singapore location.

1.3. Funds The funds must reach InProved within four (4) banking days of placing the order. InProved reserves the right to demand payment sooner than the above-mentioned time frame. In such cases, the primary member will be contacted after placing the order. All bank charges are fully borne by the primary member.

1.5. Full responsibility The primary member bears full responsibility for Crypto transfer. The primary member acknowledges that the primary member bears the full responsibility to send funds, including cryptocurrency funds, to the correct account number or cryptocurrency address as designated by InProved on the order confirmation. For Bitcoin Cash, the primary member acknowledges that InProved only accepts and sends coins from the Node chain and does not accept or send coins from the Bitcoin ABC chain or Bitcoin Cash SV chain.

1.6. Right to return funds The primary member acknowledges that InProved reserves the right to return the funds, if possible, and/or terminate the order if there are doubts over the owner, identity or origins of the funds. InProved reserves the right to conduct Customer Due Diligence (CDD) or Enhanced Customer Due Diligence (ECDD) on the primary member in accordance with the regulatory regime for precious metals dealers in Singapore. The CDD or ECDD may include requests for information verifying the primary member’s identity by obtaining information about NRIC number, passport number, occupation, nationality, address, date of birth and contact number. The primary member may be required to show proof of identifying information which InProved may copy. The CDD or ECDD may also include requests for information to establish the beneficial owner of funds or metals, questions and verification about income level, source of wealth and source of funds and whether the primary member is indeed the individual, entity or representative of the entity behind the purchase. Where InProved has not received adequate information for the conduct of CDD or ECDD as the case may be, or deems that it is unable to complete CDD or ECDD satisfactorily with the information made available to InProved, InProved reserves the right to cancel the order, place the order on hold, or terminate any and all transactions with the primary whereupon the primary member shall release InProved from all liabilities flowing from any consequential refusal to, delay in, or cancellation of transaction with the primary member. InProved will not be responsible for any losses due to insufficient/unclear transaction or identification details provided by the primary member.

The primary member acknowledges that any unclaimed funds of unknown origin accrue to InProved following a period of five years from the funds received by InProved.

1.7. Right to charge for paid-up capital, withholding taxes and corporate income taxes liable to the company. The primary member acknowledges that InProved reserves the right to invoice the company, primary member and/or primary member’s associates for paid-up capital, withholding taxes and/or corporate income taxes or other eligible taxes and fees. The primary member may discuss each transaction with InProved to select the payment method and confirm the actual payer, the amount and the reasons for the amount.

1.8. Default of a company service or plan A default situation to a company service or plan results in undue liabilities to InProved’s employees and authorised representatives. If full payment has not been received within twenty-eight (28) days of the invoice issued to the primary member for continuation of the service or the plan, InProved reserves the right to:

• TO APPLY FOR A STRIKING OFF OR WINDING DOWN OF THE COMPANY MANAGED BY INPROVED;
• THE PRIMARY MEMBER MAY HAVE HIS/HER DIRECTORSHIP REMOVED BY RESIGNATION AND HIS/HER COMPANY STRUCK OFF THE CORPORATE REGISTRAR
• SUCH ACTIONS ARE CARRIED OUT UNDER THE CAPACITY OF THE REGISTERED FILING AGENT WHO INPROVED ENGAGES WITH
• INPROVED, ITS EMPLOYEES, AGENTS, ASSOCIATES AND STAKEHOLDERS, WOULD BE FULLY INDEMNIFIED AGAINST ALL FINANCIAL LOSSES INCURRED BY THE PRIMARY MEMBER, ITS EMPLOYEES, AGENTS, ASSOCIATES AND STAKEHOLDERS IN SUCH A SITUATION.

2.6. Right to return funds The primary member acknowledges that InProved reserves the right to return the funds, if possible, and/or terminate the order if there are doubts over the owner, identity or origins of the funds. InProved reserves the right to conduct Customer Due Diligence (CDD) or Enhanced Customer Due Diligence (ECDD) on the primary member in accordance with the regulatory regime for precious metals dealers in Singapore. The CDD or ECDD may include requests for information verifying the primary member’s identity by obtaining information about NRIC number, passport number, occupation, nationality, address, date of birth and contact number. The primary member may be required to show proof of identifying information which InProved may copy. The CDD or ECDD may also include requests for information to establish the beneficial owner of funds or metals, questions and verification about income level, source of wealth and source of funds and whether the primary member is indeed the individual, entity or representative of the entity behind the purchase. Where InProved has not received adequate information for the conduct of CDD or ECDD as the case may be, or deems that it is unable to complete CDD or ECDD satisfactorily with the information made available to InProved, InProved reserves the right to cancel the order, place the order on hold, or terminate any and all transactions with the primary whereupon the primary member shall release InProved from all liabilities flowing from any consequential refusal to, delay in, or cancellation of transaction with the primary member. InProved will not be responsible for any losses due to insufficient/unclear transaction or identification details provided by the primary member.

The primary member acknowledges that any unclaimed funds of unknown origin accrue to InProved following a period of five years from the funds received by InProved.

2.7. Cash/NETS/Card Payment For orders placed with InProved Singapore, the primary member may choose to meet InProved’s authorized representatives to place an order for cash, NETS or card payment or may choose to place an order online with cash, NETS or card payment as payment method. In the case where the primary wishes to meet InProved’s authorized representative, the primary member must make an appointment via InProved contact us page, appointment is mandatory.

InProved reserves the right to conduct CDD or ECDD on a primary member paying cash generally and specifically in a case where the amount is above SGD 20,000 or equivalent in foreign currency. The CDD or ECDD may include requests for information verifying the primary member’s identity by obtaining information about NRIC number, passport number, occupation, nationality, address, date of birth and contact number. The primary member may be required to show proof of identifying information which InProved may copy. The CDD or ECDD may also include requests for information to establish the beneficial owner of funds or metals, questions and verification about income level, source of wealth and source of funds and whether the primary member is indeed the individual, entity or representative of the entity behind the purchase. If no supporting information is provided, InProved reserves the right to cancel the order or place the order on hold. If InProved is unable to obtain the primary member’s identifying information, after requesting for it, the primary member understands that regulations may prohibit InProved from completing the transaction and that InProved may have to terminate any other transaction entered into with the primary member.

InProved reserves the right to change the payment method, from cash or card payment to payment via bank account. InProved will in such a case notify the primary member and may give the primary member a grace period to be able to transfer or deposit the funds to any of InProved’s bank accounts.

2.8. Cheque Payment For orders placed with InProved Singapore, a primary member may choose to place an order in the shop or online using cheque as payment option. In the case where cheque is requested as a payment method, the primary member is required to send or hand over the cheque to InProved within one banking day from the order placement day.

All cheques must clear with the funds irrevocably available in InProved’s account before any delivery is initiated.

2.9. Cryptocurrency Payment Where a primary member makes a payment to InProved in cryptocurrency for an order or commits to receiving payment from InProved in cryptocurrency, the primary member hereby gives consent to InProved to hedge the transaction on a best-effort basis (referred to as “Leg 1”). In the event that any part of the cryptocurrency or fiat amount needs to be returned due to the termination, cancellation, or modification of an order, or for any other reason, InProved retains the right to unwind the hedged cryptocurrency or fiat amount from Leg 1 on a best-effort basis (referred to as “Leg 2”). The primary acknowledges and agrees to bear any loss that may result from a price fluctuation between Leg 1 and Leg 2.

3. By agreeing to this terms of advisory, the primary member further acknowledge and agree that: – .

3.1. The provision of any product, plan or service provided by InProved, may be terminated upon service of 3 days’ notice for any reasons or for professional conduct reasons set out in the company act, corporate secretary bill, government statutes and/or constitution of a company, and this includes where the primary member have been in breach of our agreement on the payment of fees

3.2. If the Bill of Costs and disbursements of this firm are not paid within 28 days, InProved reserves the right to withdraw representing the primary member. Upon InProved discharging themselves from representation, InProved shall have the right of lien over the monies held and the documents that are in the possession of the primary member and/or company managed by InProved until such time when the professional costs and disbursements of the firm are fully paid.

3.3. InProved shall be entitled to charge interest of 1% per month on any outstanding invoices from the date of invoice.

3.4. That any monies paid to any company account managed by InProved shall be used by InProved to setoff against any outstanding invoiced amount owing to InProved without prior notice.

3.5. For services or plans of a recurring nature, InProved reserves the right to automatically invoice or automatically debit the amount. InProved will send a reminder email to the email address of record to the primary member approximately one month before the service or plan expiry date. The primary member acknowledges and agrees that this notice is provided as a courtesy only, and InProved is not obligated or required to provide such notice. The primary member acknowledges and agrees that (i) failure to read, (ii) inability to receive, or (iii) the failure of InProved to send the email does not create any liability on the part of InProved or any third-party service provider.

3.6. In the event of any ambiguity or conflict between other languages or translations, the English version of these terms is authoritative and controls.

3.7. That InProved reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.